Mirit Glas is ISO 9001: 2015 certified
By meeting today’s standards, we make our customers more competitive .
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In today’s world, there’s an imperative for quality focus and management. This prompted Mirit Glas to achieve ISO 9001:2015 certification.
Our clients seek customized solutions, and this is where Mirit Glas stands out.
Our consultations often reveal a need for specialized glass among clients. It’s crucial to determine the exact application of the glass. Does it need to withstand extreme temperature variations? Is resistance to harsh chemicals necessary? Are there requirements for it to be bent or specifically shaped?
Given the distinct nature of each order, emphasizing quality management is logical. Our ISO certification facilitates this.
Precise specifications
First and foremost , our consultants , in collaboration with the customers, focus on clarifying exactly which glass the customer needs – that is, what dimensions and properties the glass must have. Many times it requires a thorough dialogue because a glass is not always just a glass. Sometimes a sight glass must also be a heating pane to prevent misting. Other glasses require precise processing to fit into the customer’s solution. Many of our glass solutions must also be supplied with a certificate documenting the specifications and properties of the glass.
Our focus on quality is also about production. Once our consultants have completed the dialogue with our customers, our production department takes over and manufactures exactly the glass solution the customer have ordered. The glass usually has to be either cut out, tempered, laminated, bent or processed in more than one way. In production, we work with both large orders, where many must be processed exactly the same, and with small orders, where the glass typically must be specially processed according to very special requirements for shape and durability.
Quality at all levels
With the ISO 9001: 2015 certification , we can document to – both the customers and ourselves – that we are in control of our quality. Both in production and sales. The certification shows that we are in control of our processes and routines, and that we can deliver glass in the quality that our customers demand . Whether it is chemically hardened, bent or laminated, we have quality-assured our processes so that we can supply glass to our customers, who, like us , operate in a modern world where we must agilely adapt our production as needed.
Our customers must be able to trust us
Director Jens Milbrat and technical assistant Miriam Hartmann have worked hard throughout 2020 to get Mirit Glas ISO 9001: 015 certified. The result of this work must benefit our customers. The ISO certification ensures that we continue to improve our routines and procedures so that we can maintain delivery security and quality.
“The certification ensures that we continuously improve. We have a desire to be a reliable partner to our customers. We must deliver at the agreed time and the agreed quality. At the same time, with our ISO certification, we can now also deliver to a number of customers who require their suppliers to be ISO-certified,” explains director Jens Milbrat.
As a specialized glass supplier to the business community, Mirit Glas must be able to deliver the glass solutions that make a difference to customers. The work with the ISO certification means that Mirit Glas has now gained an even greater overview of production and can work even more rationally in the future.
It is specifically about – among other things – validating the growing machine park and ensuring that our CNC-controlled machines and robots continue to be able to deliver glass products of a uniformly high quality. Combined with the overview of our entire process from sales to production, it makes us a credible and stable partner.
The certification is together with the recent Food Contact Material approval (FCM), part of our efforts to be able to deliver the products, the documentation and the quality that customers demand.
This is how the improvements benefit customers
As a versatile and specialized supplier of glass solutions, ISO certification is a logical step for Mirit Glas. It ensures that we continue to supply our customers with the best quality in terms of processing, as well as in delivery speed and reliability.
In collaboration with certification specialist Intertek, Mirit Glas has mapped out routines and procedures to maintain a focus on quality when delivering glass to our customers.
In practice, this means that from the initial dialogue with customers to the final delivery of the glass, we have a comprehensive overview of the process.
We manage standards and urgent deliveries
When a customer needs sight glass that complies with a DIN norm or an ISO standard, everyone in the chain knows exactly how to execute such an order.
This enables us to handle urgent orders if an emergency arises and a company needs to halt production until they receive a specific sight glass crucial for their operations.
This overview also allows us to smoothly transition in production from making sight glass to delivering safety glass for lifeboats, or chemically strengthened glass for information kiosks or other digital signage solutions for our clients.
Our consultants ensure that all necessary specifications are gathered. In production, the validation of our machinery, along with established routines, allows us to efficiently produce and deliver glass for all types of business solutions.
